Choosing a commercial cleaning service is a big decision. A reliable service can make a huge difference, giving you a spotless space and peace of mind. But with so many options out there, how do you know which company is right for you? Asking the right questions can help you find a cleaning service that meets your needs and expectations.
When you’re ready to hire a new commercial cleaner, here are some key questions to ask.
Do You Come In During Office Hours?
Fun fact: we don’t typically. We often clean workspaces on the weekends or after hours so your team can focus on your tasks.
That said, some cleaning services only offer 9-5 support; therefore, it’s a good question to ask if selecting a new commercial cleaner.
Are Services Guaranteed?
A reliable cleaning company should stand by the quality of their work. Before you hire a commercial cleaner, ask if they offer a satisfaction guarantee. A strong guarantee shows that the company is confident in its services and willing to resolve any issues that arise. Knowing that they’ll address problems promptly can give you confidence that your office space will be well taken care of.
Reputable cleaning companies often have clear policies in place for handling complaints or revisiting areas that may have been missed. This level of accountability makes a big difference in the quality and consistency of service you receive.
Are Employees Properly Trained?
The cleaning industry has its own set of techniques and standards. It’s important to find out if the employees at your chosen cleaning company are trained to handle the job professionally.
We think proper training goes beyond basic cleaning—it includes knowledge of how to use cleaning products safely, understanding specialized equipment, and how to avoid potential damage to key work materials.
Look for a company like Maid Impressions Cleaning Services that emphasizes:
- Ongoing Training: Regular training updates keep employees skilled in the latest cleaning methods.
- Safety Certifications: For handling specialized products and equipment safely.
- Consistency: Well-trained employees provide a more reliable and thorough cleaning each time.
Knowing that your cleaner’s team is trained to high standards ensures that your space is being cared for safely and effectively.
How Are Rates Determined?
Understanding how a commercial cleaning company determines its rates can help you avoid surprises and choose a service that fits your budget. Some companies charge by the hour, while others like our company set rates based on the job size or offer custom pricing. Custom rates can often provide the best value, as they are tailored to your specific needs without necessarily tying you down to a long-term contract.
Ask about:
- Hourly Rates: Ideal if you only need occasional or one-time, deep cleaning services.
- Job-Based Rates: Best for regular cleaning services in offices that require more consistent upkeep.
- Custom Pricing: Great for unique spaces or specific needs without the pressure of long-term commitments.
Clear, upfront pricing gives you the flexibility to choose what works best for your company’s operations budget.
Is the Company Insured and Bonded?
When hiring a commercial cleaner, it’s crucial to make sure they are fully insured and bonded. Insurance protects you in case of accidental damage, while bonding provides security against theft or loss. A company that is clean shows a commitment to professionalism and accountability.
Knowing that your cleaner is insured and bonded offers added peace of mind, especially if they’ll have access to high-value areas or items in your space. Confirming this detail upfront helps prevent potential issues down the road and builds trust in the service you’re hiring.
Do They Use Eco-Friendly Products?
With more people prioritizing eco-friendly practices, it’s worth asking if your potential commercial cleaner uses environmentally safe products. Green cleaning solutions are often just as effective as conventional products, but they’re gentler on the environment and safer for your employees and customers.
Eco-friendly practices are not just a bonus—they’re a reflection of a company’s commitment to sustainability and health. If using safe, non-toxic products is a priority for you, make sure to discuss it with the cleaning company before hiring.
Find the Right Cleaning Service for Your Office
Finding a commercial cleaning service that meets your needs can be simple with the right questions. From ensuring service guarantees to understanding their pricing structure, asking these key questions can help you hire with confidence.
We’re here to answer any questions you have! Interested in a cleaning company that checks all these boxes? Call/text Maid Impressions Cleaning Service to discuss your needs and discover how our services can help your team.
